Returns & Exchanges

At PAISA, we take pride in the freshness and quality of our food products; if your order arrives damaged or incorrect, we are committed to making it right. Due to the perishable nature of our items, we offer a 48-hour window for reporting issues to ensure a swift resolution.

1

Inspect Your Delivery

Upon arrival, please immediately check your package for any signs of damage, leakage, or missing items from your order.

2

Document the Issue

Take clear photographs of the damaged product and the packaging label to help our quality control team process your claim faster.

3

Contact Support

Email our customer service team at [email protected] within 48 hours of delivery with your order number and the attached photos.

4

Refund or Replacement

Once approved, we will either dispatch a fresh replacement immediately or issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing